At Bank of Ireland Mortgages (BIM) we are committed to ensuring the privacy of your information.

We understand that as a customer or visitor using BIM's website, the privacy and security of your information when online is very important to you. The purpose of our Privacy Policy is to outline our practices in this area.

PLEASE NOTE that this Privacy Policy is subject to the Terms and Conditions of Use of Bank of Ireland Mortgages' website. You can read a copy of the Website Terms and Conditions of Use by clicking here and we recommend that you do so. If there is a conflict between the Website Terms and Conditions of Use and this Privacy Policy, the Website Terms and Conditions of Use shall prevail. Except as otherwise provided, terms used herein and defined in the Website Terms and Conditions of Use shall have the same meaning that is given to them in the Website Terms and Conditions of Use.

The contents of this Privacy Policy are subject to change and to being updated without notice from time to time.

The Information we collect
As you browse through our website, our web server collects information about your visit, not about you personally. We gather and monitor statistics such as:

• The number of people who visit our website
• The date and time of visits
• The number of pages viewed
• The time spent on the website
• The most popular sections of our website.

This information is anonymous and no attempt is or will be made to identify visitors. So, for example, on a specific day we can identify that our site has forty thousand visitors. However, we know nothing about these visitors in terms of e-mail addresses or any other personal information.

We only ask and will only ask for personal information from which you can be identified where the information is required for a specific purpose e.g. applying for a mortgage. Examples of details that may be sought include your name, address, e-mail address etc. This gathering of information is consistent with our branch and telephone practices.

All information provided to us by you will be treated with the utmost confidentiality in accordance with all applicable legislative and regulatory standards. If you ever decide that you no longer wish us to keep or use information or you want the information to be revised or updated, please feel free to contact us. We will remove or amend the information as appropriate in accordance with applicable legislative and regulatory requirements.

What are Cookies
A cookie is a small piece of information that a website stores through your web browser on your PC that it can later retrieve when you log back onto that website. This means that the site will remember your preferences and possibly even your name.This site does use cookies in order to support the functionality of this site.

Can I disable the use of cookies?
You can disable the use of cookies, through your Internet browser - the
Internet software package you use. However, by disabling cookies this
will limit your ability to interact and use this web site. Additionally,
other external web sites you visit may require cookies to be enabled in
order to allow you to fully interact.
The way you disable cookies in your browser will vary depending on the
software that you are using.

Disclosure of Information
BIM will not divulge customer information to a third party unless we have received authorisation from the customer OR we are required to do so by law.

Security of Information
At www.bim-online.com we understand how important the security and confidentiality of your information is to you. Keeping customer information secure is a top priority for us. Our goal is to protect your information on the Internet in the same way as we would over the phone or in a branch.

Even so, we cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet. In accessing this website and in availing of any of the services/information available on or via this website, you accept and are deemed to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential. The use by you of this website is at your sole risk.

Hoax e-mails
A number of banking organisations and their customers have recently been the target of hoax e-mails which are aimed at gathering Internet/account details of customers. To date the number of such instances has been small but we would always advise you to be cautious as regards disclosing your personal details.

Hyperlinks
Some of the pages on this website contain hypertext links to websites not maintained by BIM. You are reminded that different Terms and Conditions of Use will apply to you as a user of such websites. In addition, such websites may not attain the same privacy standards that BIM maintains.

No liability
Neither BIM or any of its agents or employees accept any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty, arising out of or in relation to the use and/or dissemination of personal information relating to you where such use and/or dissemination of information is done in accordance with this Privacy Policy and the Website Terms and Conditions of Use (in the event of conflict the Website Terms and Conditions of Use shall prevail).

Terms and Conditions of Use